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Frequently Asked Questions

The “FAQs” for the 2026 Monopoly at McDonald’s Golden Edition Game:

Important for 2026

You must have the McDonald’s app to redeem prizes that are not instant win food prizes and to participate in in-app play. If you have questions about the McDonald’s app or MyMcDonald’s Rewards Points, please contact McDonald’s Customer Service directly at the links provided.

App Questions?

For questions regarding downloading the McDonald’s App, registering to use the McDonald’s App, and general use of the McDonald’s App:

https://www.mcdonalds.com/ca/en-ca/contact-us.html(opens in a new window)

Points Questions?

For questions about MyMcDonald’s Rewards Points Prizes in your McDonald’s app account:

https://www.mcdonalds.com/ca/en-ca/contact-us.html(opens in a new window)

Note: McDonald’s Restaurants of Canada Limited has implemented an accessibility plan outlining its commitment to removing barriers for persons with disabilities or, when removing barriers is not possible, accommodating persons with disabilities in a timely, effective and suitable manner. Please refer to McDonald’s Accessibility for information.